THE HEARTBEAT OF YOUR OPERATIONS: THE IMPORTANCE OF YOUR DISPATCH TEAM Adelynn Camacho, Guardian Secure Solutions LLC, Associate Member Running a Private Security Company isn’t just about being vigilant—it’s about staying ahead to provide exceptional service. The workflows of your Operation’s Team are the heartbeat of your organization, and failure to effectively plan the […]
PUT DATA TO WORK FOR YOUR BUSINESS David Libesman, TEAM Software by WorkWave, CALSAGA Network Partner Data has become increasingly important in business, as major companies are devoting more time and energy into tracking, finding and understanding how to make informed decisions. With data, businesses have the power to expose inefficiencies, highlight opportunities, shed light […]
THE SECURITY INDUSTRY’S NEED FOR EARNED WAGE ACCESS Ryan Faith, TEAM Software by WorkWave, CALSAGA Network Partner Even as the security industry works to improve its hiring rates, the labor market remains challenging for companies with distributed workforces. A major problem? High employee turnover. To mitigate this significant staffing issue, security companies must consider the […]
HOW TO ATTRACT YOUR COMPANY’S IDEAL CANDIDATE Anne Laguzza, The Works Consulting, CALSAGA Network Partner The job market continues to be in favor of job seekers with many security companies citing frustrations over attracting qualified candidates. A common problem we hear is that security companies will receive a lot of resumes but few are qualified […]
UNPACKING THE PURPOSE OF A SECURITY OPERATIONS CENTER FOR PHYSICAL SECURITY PROVIDERS Ashlee Cervantes Thomas, Guardian Secure Solutions LLC, CALSAGA Associate Member A Security Operations Center, also known as an SOC, is a facility with a team of security professionals who track, respond, and analyze the ongoing operations of an organization. An SOC can handle […]
NAVIGATING THE HARD INSURANCE MARKET: STRATEGIES FOR PRIVATE SECURITY FIRMS Tory Brownyard, Brownyard Group As insurers look to reduce risk and losses, businesses in areas that are deemed high-risk, such as those in private security, face fewer options and higher rates. Yet while higher premiums are difficult for security firms to navigate, they pale in […]
USING ARTIFICIAL INTELLIGENCE IN THE SECURITY INDUSTRY Dr. Robert Coop, TEAM Software by WorkWave, CALSAGA Network Partner Artificial intelligence (AI) is seemingly everywhere. Across industry events, conferences, expos and meetings, AI is the topic that everyone wants to hear more about. But the reality is that AI adoption in security isn’t uniform – some areas […]
ACTIONABLE OPPORTUNITIES TO INCREASE EMPLOYEE RETENTION Jill Davie, TEAM Software by WorkWave, CALSAGA Network Partner Security contractors continue to face the challenge of a shrinking, very competitive labor force, which can be combated by integrating automation into current processes and focusing on employee retention programs. TEAM Software data shows that the highest rate of turnover […]
GUARDING OVERTIME: NAVIGATING STATE LAWS AND ELIMINATING NON-BILLABLE HOURS Jeff DiDomenico, Trackforce Valiant + TrackTik, CALSAGA Network Partner In California’s security industry, overtime management is more than just a compliance challenge—it’s a strategic necessity to mitigate costs and promote employee satisfaction. California has strict overtime laws, especially for workers like security guards who are not […]
CUT TURNOVER AND BOOST SAVINGS: HOW SECTION 125 CAN HELP GUARD COMPANIES KEEP STAFF, SAVE ON TAXES AND REDUCE THEIR WORKERS COMP PREMIUMS Rick Knight, Business Link Solutions, CALSAGA Associate Member According to many industry publications, the security guard industry faces a very high turnover rate, reportedly as high as 300%. The two main reasons […]