A Different Way to Give Your Guards a Raise – Without Raising Payroll Bruce Monteith, ProVision Health, CALSAGA Associate Member For most California security companies, labor is the business. Your officers are your largest expense, your most important asset, and increasingly, one of your biggest operating challenges. Wages continue to rise. Recruiting is difficult. Turnover […]
Time Theft Is Quietly Draining Your Margins – Here’s How Biometrics Can Deter It Stephanie Petersen, TEAM Software by WorkWave, CALSAGA Network Partner Buddy punching. Rounded-up break times. A guard clocking in ten minutes before actually arriving on site. Individually, these moments seem minor. Across a workforce of hundreds or thousands of distributed employees, they […]
How Data-Driven Decision Making Improves Security Operations Carissa Gappa, TEAM Software by WorkWave, CALSAGA Network Partner The security industry is in the middle of a meaningful shift. Data that used to sit in spreadsheets or get buried in end-of-day reports is now driving real-time decisions in the field — and the operators using it well […]
SB 1203: Understanding the New Training Requirements for 2029 Michael J. Bruskin, Bradley + Wellerstein, CALSAGA Legal Advisor The talk of both Private Patrol Operators (“PPOs”) and Proprietary Security Employers (“PSEs”)everywhere this year has been Senate Bill 1203 (“SB 1203”) and how it will impact security operations across the state. This bill has gone through […]
The Hidden Liability Trap: Why Adding Your Client as an Additional Insured Can Backfire Shaun Kelly, The Liberty Company, CALSAGA Preferred Broker If you operate a contract security company in California, chances are you have received a client request that reads something like this: “Please add us as an Additional Insured on your general liability […]
Getting More From Your SOC: What It Should Do for Your Officers and Your Managers Ashlee Cervantes Thomas, Guardian Alliance, CALSAGA Associate Member Many security companies that have a Security Operations Center (SOC) use only part of its potential. Some built their own dispatch center. Some send after-hours calls to an outside operations center. Others […]
You Won the Security Contract. Did Your Company’s Profit Grow as Expected? Why successful account start-ups can create costs that extend far beyond the new contract—and what those costs may reveal about your operation. Eric Galuppo, VAMO Digital, CALSAGA Associate Member The contract was awarded. The start date was firm. Every post was covered on […]
How Security Guard Firms Can Stay Insurable in 2027 Tory Brownyard, Brownyard Group, CALSAGA Associate Member What will the 2027 insurance market look like for security guard firms in California? The answer depends on how well firms balance a host of market pressures. Demand for security services is soaring, a trend that is expected to […]
AI Won’t Replace Your Officers. But It Can Bolster Your Back Office. Jordan Wallach, Belfry, CALSAGA Network Partner What five years of building software for security guard companies has taught us about where artificial intelligence actually helps, and where it doesn’t. Every operator I talk to, whether they run 40 officers or 4,000, eventually gets […]
BSIS Isn’t The Only Regulatory Chief in Town: Understanding Local City Permit Requirements and Regulatory Authority Over PPOs Wendy Pham, Esq., Bradley + Wellerstein, CALSAGA Legal Advisor Private Patrol Operators (PPOs) know that operating a security business in California requires licensing compliance with the Bureau of Security and Investigative Services (BSIS). What many PPOs don’t […]