Technology Desc

MANAGING EMPLOYEE TIME OFF: INSIGHTS FROM NEW WORKFORCE RESEARCH

Stephanie Petersen, TEAM Software by WorkWave, CALSAGA Network Partner

Many security companies are spending a huge portion of time tracking employee time off requests. It’s a necessary function for your teams…but one that often adds up in terms of administrative burden.

If time off management processes seem cumbersome now, consider this: your staff is probably taking less time than they could. While this might seem like it would reduce administrative workload, the reality is opposite: employees who avoid taking time off when they need it often end up creating more urgent, last-minute requests that are far more disruptive to manual tracking systems.

Recent survey data* shows that 67% of Americans worked while sick in the past year. The reasons employees avoid taking sick days include falling behind on work (26%), fear of being seen as unreliable (22%) and negative judgment from coworkers or supervisors (12%). Among Generation Z workers–who represent a growing portion of the security workforce–52% continued to work while sick, rather than take time off. This can actually compound into more absence management work needed by your team down the road, as 35% of workers who pushed through illness ultimately became sicker and ended up needing more time off work anyway.

The Administrative Reality

Consider what happens with a typical time off request under manual systems. An employee fills out a paper form or sends an email request. A supervisor must manually verify available balances, often by consulting separate spreadsheets or calling the office. Approval notifications happen through informal communication. Payment processing requires additional manual data entry.

Each step introduces delays and potential errors while consuming administrative time. Considering enterprise security companies often employ over 100 people at minimum, the cumulative effect often surprises organizations when they calculate the actual time spent on time off management. Administrative staff track multiple types of leave across dozens or hundreds of employees, often using separate systems for scheduling, payroll and benefits. Errors are common and costly—approving time off that exceeds available balances creates payroll complications, while missing schedule updates can leave posts uncovered.

If this is already the reality your business is facing, imagine if the data was painting a different picture, and 100% of employees were taking sick days whenever it was justified. Even discounting unpaid leave absences, your administrative burden could increase exponentially.

A More Effective Approach

Organizations that have streamlined their time off processes focus on creating workflows that work for employees, supervisors and administrative staff alike. The key elements include employee access to their own benefit balances, supervisor visibility into scheduling implications and automated integration between approval decisions and operational systems.

Effective processes allow employees to submit different types of requests—paid time off, unpaid time off and time off not tied to benefits—while automatically checking available balances. Supervisors receive notifications with relevant scheduling information to make informed approval decisions without phone calls or file searches.

When approval workflows include scheduling context, supervisors can see potential conflicts or coverage arrangements before making decisions. Integration with payroll systems eliminates duplicate data entry, while automated schedule updates prevent employees from being assigned shifts during approved time off.

Different types of time off can be tracked appropriately—planned vacation, unplanned sick time, family leave and unpaid absences—supporting compliance requirements while giving managers visibility into usage patterns.

What Success Looks Like

Effective time off management produces measurable operational improvements where your team spends less time processing time off requests. Administrative efficiency increases when routine tasks become predictable and errors decrease. Employee satisfaction improves when policies are clear and processes are accessible. Operational planning becomes more reliable when time off patterns are visible and well-documented.

Better processes also support workforce retention. When employees can easily access their benefits and understand their available time off, they’re more likely to plan appropriately rather than creating last-minute scheduling challenges. Clear processes reduce the administrative barriers that can push employees toward competitors with more accessible policies.

The investment in improved time off management—whether through better manual processes or integrated systems—typically pays dividends across operations. Reduced administrative burden frees staff for strategic activities. Better information supports more informed scheduling decisions. Accurate tracking supports compliance efforts while reducing payroll errors.

For security companies evaluating their current approach, the priority should be identifying specific operational pain points. Some organizations benefit from policy clarification and standardized forms. Others need better tracking tools or integrated workflows. The most successful improvements address real administrative challenges while supporting both employee needs and operational requirements.

*Read more about the referenced survey data by visiting teamsoftware.com.

Stephanie is a passionate product manager with a demonstrated history of working in various roles in the software industry, who loves building and using products that add significant value to people’s day-to-day lives and businesses.

DATA-DRIVEN SECRETS TO RUNNING A PROFITABLE SECURITY FIRM

Jordan Wallach, Belfry Software, CALSAGA Associate Member

Growing a security firm today means balancing strong financial practices, effective team management, and reliable operations. We crunched 600 million data points from hundreds of U.S. security companies using Belfry to find out what the most successful companies do best: improving margins, retaining officers, and building lasting client relationships.

Talk About Billing Without Talking About Billing

Firms with above-average on-time payments grow faster, thanks to predictable cash flow. Interestingly, the firms with the highest on-time payments don’t just send invoices, they engage with their clients more often. On-site visits, incident reports, and regular client portal logins all correlate with faster payments because they build trust and keep clients informed. Tools like automated invoice reminders and client portals amplify this effect, accelerating collections and strengthening margins.

Invest in Your Officers
Well-paid, well-prepared officers deliver better service and stay longer. Our data shows that firms offering higher pay often see turnover rates about 12% lower with a 10% pay bump. Structured onboarding (e.g., covering company policies, client expectations, site-specific training, and a 30-day check-in) aligns with higher satisfaction and stronger client outcomes.

Focus on Quality Revenue
Companies charging 10–20% higher bill rates than the local median often see stronger revenue growth. This strategy supports better officer pay, directly linked to retention, and sustains quality service. We see growing clients often with longer billing cycles, used as client incentives, which also correlate with reduced administrative burden.

Operate with Reliability
It’s no secret that call-offs carry hidden costs, from unbilled overtime to strained relationships. Top-performing firms publish schedules early, keep them fair, and maintain a reserve pool of qualified officers. Mobile shift offers and real-time scheduling tools help fill posts quickly, while attendance incentives paired with competitive pay reduce absenteeism.

Small changes, like night-shift premiums, smarter scheduling, or onboarding checklists, can produce measurable improvements across all four pillars. To see how the fastest-growing firms are operating differently, download Belfry’s latest whitepaper here.

Jordan Wallach is the Co-Founder and CEO of Belfry, the modern operating system for security guard services companies and a CALSAGA Member. Prior to founding Belfry, Jordan was a consultant at McKinsey & Company and a Product Manager at Microsoft, building software used by millions of people worldwide. He has a bachelor’s degree in Data Science from Stanford University.

THE IMPORTANCE OF TIMELY ACA COMPLIANCE IN THE SECURITY INDUSTRY

Jordan Wallach, Belfry Software, CALSAGA Associate Member

As the new year begins, Affordable Care Act (ACA) compliance is a top priority for security firms employing 50 or more full-time equivalent employees. With strict deadlines for filing annual tax and benefits documentation, this is the time to ensure your organization avoids costly penalties and time-consuming audits.

To give you a better idea of the potential costs, failure to offer insurance has a penalty of $2,970 per employee, failure to offer affordable insurance skyrockets to $4,970 per employee, and failure to provide coverage notice can cost a firm owner $100 per employee, per day.

The extreme fluctuation of hours worked by security officers month-to-month can make staying ahead of ACA requirements especially crucial. In this case, the best way to ensure ongoing compliance is proactive management.

Automation tools simplify compliance tasks, providing firms with the confidence to seamlessly navigate complexities. Tools offered by an all-in-one security platform like Belfry help with:

  • Full-Time Status Determination: Belfry tracks employee hours in real time, identifying those eligible for health insurance and ensuring timely offers of coverage.
  • Form Filings: Automate the creation, e-filing, and mailing of 1094/1095-C forms, eliminating manual errors and meeting IRS deadlines.
  • Affordability Calculations: Belfry ensures health plans meet affordability standards, reducing the risk of penalties.
  • IRS ACA Audit Support: Receive audit-ready reports and expert assistance to handle IRS inquiries with ease.

For security guard services where hours vary month-to-month, Belfry’s tools take the guesswork out of ACA compliance. Don’t wait until deadlines loom—streamline your processes now to protect your business.

Jordan Wallach is the Co-Founder and CEO of Belfry, the modern operating system for security guard services companies and a CALSAGA Member. Prior to founding Belfry, Jordan was a consultant at McKinsey & Company and a Product Manager at Microsoft, building software used by millions of people worldwide. He has a bachelor’s degree in Data Science from Stanford University.

PUT DATA TO WORK FOR YOUR BUSINESS

David Libesman, TEAM Software by WorkWave, CALSAGA Network Partner

Data has become increasingly important in business, as major companies are devoting more time and energy into tracking, finding and understanding how to make informed decisions. With data, businesses have the power to expose inefficiencies, highlight opportunities, shed light on customer trends and improve daily operations.

Companies that use data properly have the power to turn valuable information into hard stats or raw analytics that provide insights that can increase profitability. Though the security industry has its nuances, business owners can take steps to gain an edge over competitors.

Placing value on data

Without careful processing in the correct context, data can appear unorganized at first glance. Data must be organized and interpreted to have tangible value and then communicated effectively to ensure that insights can be obtained even from professionals unfamiliar with raw data to put the information into context.

Data pertaining to service costs, market conditions and labor requirements can offer insights into how much a customer is willing to charge for security services. Activity data related to schedules, service completions and performance can help denote quality workers who may be ready for additional responsibilities. Operational data that focuses on tracking response times, team productivity and measuring assessments can help optimize operations.

Turning data into insights

Because companies have the power to access deep insights and drive significant business value when their data is accessible and integrated, it must be transformed into information. After data is collected and gathered from various sources, it must be reviewed and assessed for accuracy, curated and normalized before it can be utilized as actionable information.

Different data sets need to be integrated from various sources and ensure the view is unified and connections can be made across teams. Then the data can be analyzed with the goal of discovering useful information – this is where patterns and trends can be identified. Finally, the data must be presented in a format that can be easily digested by various employees of different backgrounds, so the information may be put to actionable use.

In its final stage, data can help professionals make informed decisions on how to move forward. Data aids with exposing inefficiencies while revealing opportunities for confident business decisions. If the right actionable insights are taken, a business may be able to use data to achieve scalable business growth without requiring additional support.

Actionable data insights

Data can be used for auditing purposes, to track the quality of services to ensure operations are fully optimized. Businesses can use data to better evaluate whether the services being offered are upheld to the specifications of SLAs. Alternatively, data can highlight possible expenses that can be cut, allowing for a security company to have additional confidence in taking those steps.

Customer behavior can be better understood, as data can highlight consistent actions, which can aid in retaining and encouraging repeat business. Data can be used jointly with customers to help them better understand the guard services provided and how steps are being taken to reach specific standards.

Analyzing and interpreting data can enhance financial performance and boost profitability. For example, reviewing previous client contracts and using that information to prepare for future business can help businesses recognize trends and focus on profitable services.

TEAM Software and data

TEAM Software understands how critical information is to the security sector. To continue supporting security professionals, we’ll soon launch analytics tools with new capabilities to help support business growth. When these tools are ready for use, more information will be available on the teamsoftware.com website.

David Libesman, SVP & GM, AI& Data Analytics Business Unit at WorkWave

David Libesman is a visionary SaaS executive with an entrepreneurial spirit and track record of developing, monetizing and growing data analytics & AI product strategy and business. David is well-versed in driving strong sales through enterprise channels, as well as building, developing and retaining high-performing teams. He aims to bring best of breed AI and analytic capabilities to boost growth and profits for TEAM Software customers through data-driven strategies.

BENEFITTING FROM BEACON TECHNOLOGY

Stephanie Petersen, TEAM Software by WorkWave, CALSAGA Network Partner

For security professionals searching for ways to better manage guards working in the field, Bluetooth beacons can offer a number of benefits. Beacons are wireless transmitters that communicate with other smart devices through Bluetooth Low Energy (BLE) technology, a power-friendly version of Bluetooth wireless tech.

Bluetooth beacons constantly send out radio signals to nearby smartphones and tablets, and their signals contain a small amount of data. Mobile apps are able to listen to those signals. Once an app hears a relevant signal, it can trigger an action on your phone – pinpointing a location, tracking movements and triggering location-based notifications.

Over the past decade, beacon technology has gained a large amount of traction with major companies incorporating beacons for smartphones, tablets, laptops, medical devices and home entertainment products. Less than a decade ago in 2016, the market for beacon technology was valued at $519.6 million. At this rate, it is expected to reach $56.6 billion in 2026.

Security professionals seeking low-cost solutions offering real-time asset tracking and proof of service to customers can utilize beacons as a reliable choice. When combined with an  integrated workforce management system, Bluetooth beacons can add additional real-time data, insights or analytics that can be accessed and reported on.

Beacon technology and the security industry

Part of the reason the beacons work so well for the security industry is the fact that they offer location-tracking technology. Beacons consistently provide exact details on where a mobile device is located, whether it’s outdoors or indoors, unlike GPS signals that fail to communicate with satellites inside some buildings.

Beacons also require little assembly, maintenance or power requirements. Within a few minutes of installation, they can stay operational for years or at least until a battery needs to be replaced. Although different variations of Bluetooth beacons perform the same location tracking and data transmission-related tasks, their size, shape and price may vary.

Cost varies, but professionals should expect to spend as much as $50 on a reliable Bluetooth beacon. Despite aesthetic variations, beacons generally use coin cell or AA battery types, and battery life will vary depending on different factors, most notably the power source, settings and how often the beacon is used.

Because beacons are compatible with common smartphones, specifically iOS and Android devices, and due to the commonality of Bluetooth technology, there should be built-in features on nearly every smartphone to minimize installation or maintenance concerns.

Lighthouse and Bluetooth beacon software

Once a beacon system is in place, integrations can push the technology forward. For example, TEAM Software by WorkWave offers Lighthouse, which integrates with Bluetooth beacon technology and offers a usable app that ensures guards are properly monitored, while also offering communication features in the event of a high-risk incident.

A security company that was contracted to provide dedicated services to a large golf facility implemented Lighthouse to help record patrols, manage tasks, report issues, complete inspections and communicate with managers.

After setting up a network of 24 beacons throughout the golf course and club, they achieved better visibility throughout the facility, greater compliance with security patrols and were able to respond faster to security issues. They also eliminated paper-based data capture and moved to centralized reporting.

Lighthouse helps managers ensure that workers are performing their duties. But it also aids in providing ongoing reports, which could help document risk management compliance, defend against claims and expose areas where efficiencies can be gained.

To continue learning about Lighthouse and the uses of beacon technology, take advantage of the following eBook: The Beginner’s Guide to Beacons. This guide was designed to share valuable information on beacon technology and depict how beacons can offer real benefits to a business. Case studies are included in this eBook to offer details on how specific security companies better managed their workforce and reduced operation costs.

Learn more

Stephanie is a passionate product manager with a demonstrated history of working in various roles in the software industry, who loves building and using products that add significant value to people’s day-to-day lives and businesses.

Navigating the Increasingly Difficult Waters of California Compliance

Jordan Wallach, Belfry Software, Associate Member

The recent Annual Conference was an eye-opener on how shifting California regulations are reshaping the compliance scene for guard services firms. It’s clear: the back office is now in the hot seat, juggling more than ever – from sick time tracking and overtime calculations to break compliance. This could mean less time for those strategic moves that set your business apart from the crowd.

The updated California regulations necessitate meticulous tracking of sick time accruals and carryovers, with the recent law increasing annual sick days from three to five and enhancing carryover provisions. Weighted overtime calculations demand a methodical approach to identify overtime hours and decide on the applicable overtime rate, adhering to California’s specific rules. Break compliance is equally crucial, mandating meal breaks and rest breaks, with non-compliance resulting in significant fines.

Here’s where Belfry strides in as the industry’s purpose-built Payroll & HR platform, integrated with all the other components you need to run a guard services firm. Its end-to-end solution smartly handles time-off tracking, automates those overtime calculations based on California’s rules, and has got break compliance covered too. Belfry isn’t about adding another tool to your stack; it’s about easing compliance to free up your back office. With Belfry, compliance becomes a breeze, letting you focus on what truly matters – delivering exceptional service and carving a distinctive niche in the security sector.

Jordan Wallach is the Co-Founder and CEO of Belfry, the modern operating system for security guard services companies and a CALSAGA Member. Prior to founding Belfry, Jordan was a consultant at McKinsey & Company and a Product Manager at Microsoft, building software used by millions of people worldwide. He has a bachelor’s degree in Data Science from Stanford University.

Unlocking a Competitive Advantage

Jordan Wallach, Belfry Software, Associate Member

Standing out in the security guard industry requires strategy and follow-through. Here are areas we’ve found that companies often prioritize, but then fall short:

When operational fires arise, client relationships are the first to fall by the wayside. Our recent survey found that despite being part of their initial job description, Operations Managers spend less than 10% of their time in front of clients. They’re simply spending too much time tracking down personnel or managing a patchwork of tools.

Here, the power of modern technology solutions becomes evident. First, this could halve the time spent that Operations Managers spend scheduling and managing reports – creating space to focus on strategic work and client relationships. But an intelligent system also quantifies the value of your services – locking in renewals and assisting in difficult contract negotiations.

It’s also critical to empower your team. While companies invest heavily in training hours, time & money is wasted when officers are equipped with outdated tools. Providing user-friendly technology that feels just like the tech they use at home means happier employees and less time spent troubleshooting.

This is where Belfry fits in. Our industry-leading software is designed only for security guard services businesses – allowing your team to focus on what makes your company unique: strong client relationships and strategic thinking. With Belfry, it’s about more than just software; it’s about helping you make your mark in the competitive security landscape. Let us help unlock your company’s true potential.

Jordan Wallach is the Co-Founder and CEO of Belfry, the modern operating system for security guard services companies and a CALSAGA Member. Prior to founding Belfry, Jordan was a consultant at McKinsey & Company and a Product Manager at Microsoft, building software used by millions of people worldwide. He has a bachelor’s degree in Data Science from Stanford University.

TAKING CONTROL OF THE SITUATION: 

USE CASE FOR BODY-WORN CAMERAS AND VIDEO MANAGEMENT 

Jojo Tran, Telepath Corporation, CALSAGA Associate Member

Safety and accountability are critical elements of an effective workplace environment. Whether teaching in a classroom or managing security at a healthcare, every employee wants to feel safe and prepared in an emergency situation.

The body-worn camera makes this desire a reality. With devices now with full HD shift recording in 1080p, pre/post recording capabilities, and multiple ways to connect via Bluetooth and Wi-Fi, these devices provide footage of events as they occur.

AN ESSENTIAL TECHNOLOGY FOR SAFE SCHOOLS

Every day, school safety professionals face challenges and threats daily as they keep their communities safe.

Providing a real-time perspective during critical incidents when any action is required to protect students, teachers, or themselves is more important than ever. Body-worn cameras capture video and audio, providing accurate and disputable proof of incidents that occur on the grounds while strengthening the trust of the student body and the surrounding community.

Security process and share evidence with school administrators and local law enforcement.

Complying with policies and procedures on how footage should be stored, accessed, and viewed is a key to protecting students, right to privacy. Using video management with the body-worn camera and digital evidence management solutions enables you to do just that.

AN ESSENTIAL TECHNOLOGY FOR SAFER HEALTHCARE OPERATIONS

Security threats and acts of workplace violence in the healthcare industry are on the rise.

This not only undermines the safety of healthcare workers and their quality of patient care, but also places greater demand on healthcare security professionals. Equipping healthcare security with the tools they need to protect others and themselves is a vital part in mitigating workplace violence and creating a safer environment for healthcare operations.

Securely process and share evidence with local law enforcement.

Adherence to Health Insurance Portability and Accountability Act (HIPAA) laws and local privacy regulations dictating how footage should be accessed and viewed is key to safeguarding patients’ health information and right to privacy. Managing your videos and digital evidence solutions enables you to prepare, process, and share high-quality video evidence from your suite of body-worn cameras in a way that meets privacy regulations.

AN ESSENTIAL TECHNOLOGY FOR PROFESSIONAL SECURITY OPERATIONS

Workplace violence is rising, bringing more significant demands for security professionals.

Often on the first line in corporate offices, retail outlets, hospitals, and schools, they are responding to increased incidents of aggression. Those who don’t feel safe at work are more likely to leave the company, utilize employer health care services at a higher rate, or bring legal insurance claims against their employer when a safety incident occurs. Providing a security professional’s perspective of an incident when they must use force to protect themselves or the property, they are responsible for is more critical than ever.

Confidently process and share evidence with local law enforcement

Video footage from body-worn cameras can be securely offloaded to video manager systems. It can be accessed by authorized personnel by securely logging in from any computer or tablet connected to a network. It also provides capabilities to links for secure sharing with external agencies for seamless collaboration.

Body-worn cameras are designed for those security professionals who may encounter threats of violence.   These devices can feature rugged exteriors, full shift recording, and provide extended footage of events as they occur, allowing immediate response and providing indisputable evidence.

JoJo Tran is Chief Executive Officer of Telepath Corporation. Tran joined Telepath in 1990 and became CEO in September 2010. Previously, he headed several business units at Telepath, including mission critical infrastructure, customer service, sales and mobile team. Mr. Tran’s vision is to be the industry’s premier sales, service and program management company. Customers and partners will see Telepath as an integral to their success. Telepath will anticipate their needs and deliver on every commitment. People will be proud to work at Telepath. Telepath will create opportunities to achieve the extraordinary and will reward their success.

Discover How to Reduce Turnover, Increase Engagement, and Retain Your Security Officers

Tavon Parris, Trackforce Valiant + TrackTik, CALSAGA Network Partner

Around $11 billion is lost annually due to overall employee turnover, according to the Bureau of National Affairs. This isn’t only representative of the physical security industry, and that number considers more than just lost hours. It factors in the cost associated with finding, training, and equipping replacement workers as well as reduced productivity. 

But nowhere is the issue of turnover more acute than in the physical security industry. High turnover rates, low retention, and low employee engagement have always been a challenge for security firms and corporate security departments alike. Today, the high turnover rate in the security guard industry is a key challenge almost all face. 

Security officer and security guard turnover rates are thought to be over 100% annually. That means that the average private security firm has a completely new workforce every 12 months. And that high turnover has potentially immense consequences.  

When short on personnel, the exposure to risk increases. This may lead to people getting hurt, businesses experiencing increased incidents of theft and vandalism, and an increase in stressful situations that quickly get out of hand, like a lost child, crowd control, or medical emergency. 

It’s why it’s so necessary for security companies to do things like offer competitive wages. This is one of many ways to help reduce churn in a role that can ask employees to risk their lives, as outlined in our guide.  

In addition to speaking about wages, we go over common reasons for employee turnover and offer 10 ideas that can effectively help reduce your turnover rates, increase employee engagement, and retain your best physical security personnel.  

Want to learn more? Grab your copy today. 

Trackforce Valiant + TrackTik combines over 45 years of total experience with the brightest and most influential minds to provide its customers with the industry’s most comprehensive security workforce management solution. Our cloud-based solutions help corporations and security guard service providers handle every aspect of security workforce management.

Tavon Parris
706-960-8158

Top 3 Areas to Improve Your Hiring Funnel

Maddie Anders, TEAM Software by WorkWave, CALSAGA Network Partner

Consider the two different versions of the labor market.

First, there’s a candidate-driven market, where applicants have more power in determining where and what conditions they’ll accept working amongst. There are often more attempts at negotiations, especially with wages and benefits, and it can be harder to position yourself as an employer of choice as many markets are competing for the same pool of workers.

Second, there’s an employer’s market, where there is less flexibility for negotiations from the stance of an employer because the rate of unemployed persons per job opening is high.

Although economic factors may suggest the labor market is changing, the fact is we’re still operating in a candidate-driven market. To position yourself as an employer of choice and attract more quality candidates to your open roles, you have to do what you can to improve efficiency, enhance the customer experience and deliver measurable KPIs to your company’s bottom line.

Improved efficiency

In today’s highly competitive job market, organizations need to ensure that they have a streamlined recruitment process that can attract, hire and onboard top talent efficiently.

But what does efficiency really look like? In your hiring funnel, it should mean you’re able to get the right people in the right jobs at the right time and for the least amount of resources.

The first step in achieving this is to integrate applicant tracking, hiring and onboarding systems. With an integrated system, recruiters and hiring managers can manage the entire hiring funnel from a single platform. This includes posting job openings, reviewing resumes, scheduling interviews, checking references and onboarding new hires. It means removing paper-based documentation and filing systems for compliant and secure data storage and sharing. And, it means doing it all in a way that is repeatable.

Despite hiring significantly more than the national average, the net sum of workers in the security industry isn’t substantially increasing due to the amount of turnover. In proprietary data from TEAM Software by WorkWave and included in our recent data report, we’ve found that a security company must hire approximately 108 applicants a year, just to maintain an average

annual headcount of 100 employees. Knowing the demand for security guards is and will remain high, it’s critical to establish proven integrated recruitment processes that can be easily replicated again and again.

Enhanced candidate experience

Another key benefit of integrated recruitment systems is the enhanced candidate experience.

An integrated recruiting system can provide a seamless experience that enhances the employer brand and helps attract top talent. For example, you can streamline your recruitment requirements to only request critical criteria in the application process, instead of requiring page-long resumes and applications – and still capture the necessary information you need to begin screening. Even better, offer text-to-apply application formats, which reduce the barriers of application completion for prospective candidates in your industry. When a candidate applies for a job, they can receive automated responses acknowledging receipt of their application, including via text.

During the interview process, recruiters can use the system to schedule interviews, send reminders and follow up with candidates quickly. Once hired, you can collect necessary new-hire and onboarding documentation with easy digital methods, instead of sending supervisors to chase down employees at job sites.

Data-driven KPIs

Arguably the best benefit of an integrated recruiting system is the measurable results it contributes to your bottom line. TEAM Software’s own applicant tracking, hiring and onboarding system, for example, enables users to hire an average 42% faster than the national average. That equals 15 days of time savings gained back during the hiring process alone. This is a critical metric to consider when knowing that contract coverage depends on available employees to cover shifts.

It’s also important to look at your back-end processes and see where efficiencies can be gained. Ask yourself these questions: How much effort is going into tracking applications, reviewing work history and resumes, screening candidates, running background checks and moving new hires into onboarding? Of that time being spent, where could your back-office team’s efforts be redirected to contribute even more to the company’s bottom line? Could you be hiring even more applicants?

With TEAM Software’s ATS, hiring and onboarding software, clients report 60% savings of time spent on hiring activities.

Learn more about measurable results service contractors are achieving in their hiring process at teamsoftware.com.

Maddie started her career in the global banking industry as an Applications Programmer prior to joining TEAM Software by WorkWave. After working as a Quality Analyst, Maddie transitioned to Product Owner, where she combines her passion for problem solving with the guidance of product strategy to bring forward enhancements that add value to users while driving future innovations.