Twenty Years Later: Honoring a Lifesaving Security Officer Twenty years ago, during a packed San Diego Chargers game at Qualcomm Stadium, security supervisor Gary Mihalko found himself in the right place at the right time—an instant that would change both a fan’s life and his own. In 2005, while supervising the View Level for Elite […]
Legislative Corner – How Does SB513 Affect the Private Security Industry? Effective January 1, 2026, SB 513 requires that training documentation contain specific information: Employee’s name, Trainer’s name, Training dates, Duration of the training, Core competencies or skills addressed, Certifications or qualifications earned. It is the opinion of the association that training certificates that are […]
Why Post Orders Matter More Than You Think Courtney Sparkman, OfficerApps, CALSAGA Associate Member Most security problems do not begin with bad intentions. They begin with unclear direction from managers and supervisors. In the security industry, post orders are often treated as a formality. Something written once, handed to an officer, and rarely revisited unless […]
Improve Shift Management Operations with a Unified Approach Gurmit Dhaliwal, Celayix, CALSAGA Associate Member Security operations are becoming more complex, but the systems used to manage them haven’t kept pace. Hiring, shift scheduling, time tracking, payroll, and billing are often handled in disconnected tools. Even so-called “all-in-one” platforms struggle to meet the needs of sophisticated […]
Member Spotlight – Black Knight Patrol Shela Borr, CALSAGA Ambassador Committee Co-Chair The CALSAGA Ambassador Committee is honored to feature Black Knight Patrol (BKP) in this quarter’s spotlight, especially as the company celebrates its 10-year anniversary in the private security industry! Known for its innovative approach, transparency, and strong community presence, Black Knight Patrol continues […]
Guard Tour Best Practices for Crowded Venues (Stadiums, Malls, Events) Jordan Wallach, Belfry, CALSAGA Network Partner Managing security in a crowded venue, whether it’s a stadium on game day, a mall during holiday promotions, or a large public event, requires precision, structure, and constant situational awareness. As a supervisor or operations manager, you already know […]
WOTC Legislative Update: What Pending Changes Could Mean for Employers in 2026 Marcel Abandonato, MJA & Associates, CALSAGA Associate Member As Congress continues discussions around federal workforce and tax policy, the Work Opportunity Tax Credit (WOTC) is once again in focus. Proposed legislation aimed at enhancing and modernizing the program could reshape how employers calculate […]
Inside the Frontline: An Industry Snapshot Johann Hauswald, PlixAI, CALSAGA Network Partner The Gap Between Perceived Risk and Operational Reality Most industry strategies for frontline safety are built on a worst-case foundation: training for rare assaults, staffing for static shifts, and documenting only major incidents. While well?intentioned, this approach leaves organizations prepared for the exception […]
The More Things Change, the More They Stay the Same Shaun Kelly, The Liberty Company , CALSAGA Preferred Broker We are excited to announce that our team has changed to a new insurance brokerage firm, the Liberty Company Insurance Brokerage, LLC. As this is a name change for us, we want you to know that […]
The True Cost of Inaccurate Timekeeping (and How to Fix It) Stephanie Petersen, TEAM Software by WorkWave, CALSAGA Network Partner If you manage a security guarding company, you know the reality of a distributed workforce: your business happens everywhere but your office. Your teams are out in the field, often working independently at multiple high-stakes […]