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THE CALIFORNIAN 2024 Q4 – UNPACKING THE PURPOSE OF A SECURITY OPERATIONS CENTER FOR PHYSICAL SECURITY PROVIDERS

UNPACKING THE PURPOSE OF A SECURITY OPERATIONS CENTER FOR PHYSICAL SECURITY PROVIDERS Ashlee Cervantes Thomas, Guardian Secure Solutions LLC, CALSAGA Associate Member A Security Operations Center, also known as an SOC, is a facility with a team of security professionals who track, respond, and analyze the ongoing operations of an organization. An SOC can handle […]

THE CALIFORNIAN 2024 Q4 – NAVIGATING THE HARD INSURANCE MARKET: STRATEGIES FOR PRIVATE SECURITY FIRMS

NAVIGATING THE HARD INSURANCE MARKET: STRATEGIES FOR PRIVATE SECURITY FIRMS Tory Brownyard, Brownyard Group As insurers look to reduce risk and losses, businesses in areas that are deemed high-risk, such as those in private security, face fewer options and higher rates. Yet while higher premiums are difficult for security firms to navigate, they pale in […]

THE CALIFORNIAN 2024 Q4 – USING ARTIFICIAL INTELLIGENCE IN THE SECURITY INDUSTRY

USING ARTIFICIAL INTELLIGENCE IN THE SECURITY INDUSTRY Dr. Robert Coop, TEAM Software by WorkWave, CALSAGA Network Partner Artificial intelligence (AI) is seemingly everywhere. Across industry events, conferences, expos and meetings, AI is the topic that everyone wants to hear more about. But the reality is that AI adoption in security isn’t uniform – some areas […]

THE CALIFORNIAN 2024 Q4 – ACTIONABLE OPPORTUNITIES TO INCREASE EMPLOYEE RETENTION

ACTIONABLE OPPORTUNITIES TO INCREASE EMPLOYEE RETENTION Jill Davie, TEAM Software by WorkWave, CALSAGA Network Partner Security contractors continue to face the challenge of a shrinking, very competitive labor force, which can be combated by integrating automation into current processes and focusing on employee retention programs. TEAM Software data shows that the highest rate of turnover […]

THE CALIFORNIAN 2024 Q4 – GUARDING OVERTIME: NAVIGATING STATE LAWS AND ELIMINATING NON-BILLABLE HOURS

GUARDING OVERTIME: NAVIGATING STATE LAWS AND ELIMINATING NON-BILLABLE HOURS Jeff DiDomenico, Trackforce Valiant + TrackTik, CALSAGA Network Partner In California’s security industry, overtime management is more than just a compliance challenge—it’s a strategic necessity to mitigate costs and promote employee satisfaction. California has strict overtime laws, especially for workers like security guards who are not […]

THE CALIFORNIAN 2024 Q4 – CUT TURNOVER AND BOOST SAVINGS: HOW SECTION 125 CAN HELP GUARD COMPANIES KEEP STAFF, SAVE ON TAXES AND REDUCE THEIR WORKERS COMP PREMIUMS

 CUT TURNOVER AND BOOST SAVINGS: HOW SECTION 125 CAN HELP GUARD COMPANIES KEEP STAFF, SAVE ON TAXES AND REDUCE THEIR WORKERS COMP PREMIUMS Rick Knight, Business Link Solutions, CALSAGA Associate Member According to many industry publications, the security guard industry faces a very high turnover rate, reportedly as high as 300%. The two main reasons […]

THE CALIFORNIAN 2024 Q4 – INSURANCE CARRIERS AND SECURITY GUARD CONTRACTS: KEY CONSIDERATIONS

INSURANCE CARRIERS AND SECURITY GUARD CONTRACTS: KEY CONSIDERATIONS Shaun Kelly & John Koskinen, Assured Partners , CALSAGA Preferred Broker Introducing John Koskinen Hello everyone, I’m John Koskinen, and I’m excited to introduce myself to the security and insurance world. I’m partnering with Shaun Kelly to deepen our security insurance team. I wanted to take a […]

THE CALIFORNIAN 2024 Q3 – SIMPLIFYING THE OFFICER BODY CAMERA EXPERIENCE: BUYING CONSIDERATIONS

Simplifying The Officer Body Camera Experience: Buying Considerations Jojo Tran, Telepath Corporation, CALSAGA Associate Member Picture this: a typical uniformed security officer carries radio, remote speaker microphone, baton, pepper spray, handcuffs, gloves, at least one smartphone and a personal device, while wearing ballistic body armor under their uniform. That’s a lot of gear to carry […]