THREE PRIORITIES SHAPING THE FUTURE OF ENTERPRISE SECURITY OPERATIONS Jill Davie, TEAM Software by WorkWave, CALSAGA Network Partner If you lead an enterprise-level security guarding company, the conversations at trade shows this fall likely confirmed what you’re already experiencing. After engaging with industry peers and innovators, a clear consensus emerged: the security landscape is being […]
TOP 3 ACTIONS SECURITY LEADERS SHOULD TAKE TO CLOSE OUT THE YEAR STRONG: WHY THE END OF THE YEAR MATTERS Anne Laguzza, The Works Consulting, CALSAGA Network Partner Many leaders coast into the year-end, thinking about holiday schedules and payroll deadlines. But strong leaders use this time strategically to motivate their teams, solidify culture, and […]
NAVIGATING THE OVERTIME TAX CHANGES OF 2025: WHAT SECURITY PROFESSIONALS NEED TO KNOW Nina De Forge, TEAM Software by WorkWave, CALSAGA Network Partner Important Disclaimer: This article is for informational purposes only and is not legal or tax advice or a political opinion. Consult with internal and/or external counsel, as well as a qualified tax […]
THE KEY SKILLS AND TRAITS OF A SUCCESSFUL DISPATCHER Helena Sparkes, Guardian Secure Solutions LLC, CALSAGA Associate Member To the untrained eye, a dispatcher may seem like someone who just answers phones. But in the world of private security, a dispatcher can be the difference between chaos and control, between a situation escalating or being […]
IMPROVE YOUR HIRING PROCESS: HOW TO RECOGNIZE INDICATORS OF MISALIGNMENT Anne Laguzza, The Works Consulting, CALSAGA Network Partner It’s so subtle that many leaders often miss it, and missing it can lead to hiring an applicant who isn’t the right fit for your organization without even realizing it until much later. But, if you pay […]
CYBER INSURANCE Shaun Kelly, Assured Partners , CALSAGA Preferred Broker Hope everyone is doing well, and I know all of you are working hard. Recently, we are receiving more requests for Cyber Insurance coverage than we have in the past. In most cases the requests are a result of a contract requirement, growing concern for […]
MEMBER SPOTLIGHT – POMONA VALLEY HOSPITAL MEDICAL CENTER SECURITY DEPARTMENT Shela Borr, CALSAGA Ambassador Committee Co-Chair The CALSAGA Ambassador Committee is honored to feature the Pomona Valley Hospital Medical Center (PVHMC) Security Department in this quarter’s Membership Spotlight. With a steadfast mission to safeguard the lives and property of patients, visitors, and associates, PVHMC’s Security […]
MANAGING EMPLOYEE TIME OFF: INSIGHTS FROM NEW WORKFORCE RESEARCH Stephanie Petersen, TEAM Software by WorkWave, CALSAGA Network Partner Many security companies are spending a huge portion of time tracking employee time off requests. It’s a necessary function for your teams…but one that often adds up in terms of administrative burden. If time off management processes […]
BEYOND THE BOTTOM LINE: WHY CONTRACT-LEVEL COSTING CHANGES EVERYTHING Gail Tutt, TEAM Software by WorkWave, CALSAGA Network Partner Running a security company means managing dozens of moving parts—schedules, equipment costs, insurance premiums and client demands. There’s so much to stay busy with, so it may seem like tracking overall profitability is good enough. Revenue minus […]
DATA-DRIVEN SECRETS TO RUNNING A PROFITABLE SECURITY FIRM Jordan Wallach, Belfry Software, CALSAGA Associate Member Growing a security firm today means balancing strong financial practices, effective team management, and reliable operations. We crunched 600 million data points from hundreds of U.S. security companies using Belfry to find out what the most successful companies do best: improving […]