PREPARING FOR YOUR BSIS RECORDS AUDIT
So, you received a letter from the Bureau of Security and Investigative Services advising that they will be conducting “a routine inspection” of your documents. It should take no more than two hours (on the average) and the meeting should include the owner(s), executive principals and/or possibly administrative staff “to assess and discuss key aspects of your daily operations” as a PPO.
ALARMS should be going off for you! There is nothing routine about this. Compliance audits are increasing and you should expect one this year. In every instance where our clients have contacted us, they have been out of compliance – some just a little, others a lot. This, despite their best intentions.
The opportunity to fix your records before you are audited could mean the difference between no citation at all, versus an administrative fine, a cease and desist order, and potential suspension or revocation of your PPO license. This all becomes very public, too. Make no mistake about it: BSIS is here to regulate, not to collaborate.
Areas Of Concern
As a PPO licensee, you have obligations that will require you to address various areas. What follows are some of the broad categories that will be inspected.
PPO Records, Vehicles and Uniforms:
- Are your PPO license and all branch licenses properly displayed.
- Are your records kept at your principle place of business – as recorded with the Bureau?
- Are your current badges and patches in conformity with the original BSIS approval?
- Are your current badges, patches and insignias in compliance with the Private Security Services Act?
- Are your Certificates of Insurance for both workers compensation and for General Liability in compliance with Business & Professions Code 7583.39 as well as the California Code of Regulations?
- Do your advertisements display your PPO number? This might include websites, social media, vehicles, business cards and brochures.
- Is your business structure in compliance with statutes?
- Do your business records match the Secretary of State records, as well as BSIS records?
- Are your patrol vehicles in compliance with the Vehicle Code and the B&P Code regarding their light bars and decals?
- Are your uniforms in compliance with Business & Professions Code section 7582.26?
- Do you maintain the name, address, commencing date of employment, position, and date of termination of each employee in compliance with the Code?
- Do you maintain current guard card and firearm qualification permit information?
- Personnel Files: do they contain guard card information, training, and required certifications? (This may include pepper spray and baton permits, as well.)
- Do you have proper credentials for your off-duty Peace Officers, including a letter from their agency?
- Do you maintain the required log for all deadly weapons used on duty, including firearms and batons, in compliance with the Code of Regulations?
Training Certificates and Records :
- Do you have Certificates of Completion for each course or series of courses for each and every security guard?
- Do your Certificates contain the required language and information?
- Do you maintain proof of completion for the Powers to Arrest training for all security guards.
- Do you have a certificate of proficiency from a licensed training facility for all of your armed officers?
- Do you maintain proof of completion of the 32 hours of security guard skills training for all guards. (16 in 30 days / 16 in 6 months) and continuing annual training (8 hours)?
RECOMMENDATION: This list is by no means exhaustive. We recommend a quick legal review well before your audit date. There will always be blind spots – some significant and some minor. Our goal, and yours, should be to become compliant (and hopefully before your “routine inspection” by the Bureau).
Barry A. Bradley is the Managing Partner of Bradley, Gmelich & Wellerstein LLP located in Glendale, California, where he oversees the Employment and Business Teams at the firm. A former Deputy District Attorney, Barry’s practice concentrates on representing business owners in employment, business and licensing issues, as well as defending litigated cases involving negligent security, employment and business related issues. The firm acts as general counsel for many security companies in California. Barry is a volunteer Legal Advisor to the California Association of Licensed Agencies, Guards, & Associates (CALSAGA), and multiple other non-profits.
He has been conferred an AV-Preeminent Peer Rating by Martindale Hubbell, the highest rating attainable, and has been named a Southern California Super Lawyer for the past 16 consecutive years in the area of Business Litigation. Barry can be reached at firstname.lastname@example.org / 818-243-5200.
About Bradley, Gmelich & Wellerstein LLP
Founded in 2000, Bradley, Gmelich & Wellerstein, LLP is dedicated to providing sound advice and exceptional results for our clients. Our twenty-five plus skilled, dedicated and diverse attorneys represent individuals and businesses of all sizes in a wide variety of business, employment law and litigation matters. www.bgwlawyers.com.