Discover How to Reduce Turnover, Increase Engagement, and Retain Your Security Officers
Jeff DiDomenico, Trackforce Valiant + TrackTik, CALSAGA Network Partner
Around $11 billion is lost annually due to overall employee turnover, according to the Bureau of National Affairs. This isn’t only representative of the physical security industry, and that number considers more than just lost hours. It factors in the cost associated with finding, training, and equipping replacement workers as well as reduced productivity.
But nowhere is the issue of turnover more acute than in the physical security industry. High turnover rates, low retention, and low employee engagement have always been a challenge for security firms and corporate security departments alike. Today, the high turnover rate in the security guard industry is a key challenge almost all face.
Security officer and security guard turnover rates are thought to be over 100% annually. That means the average private security firm has a completely new workforce every 12 months. And that high turnover has potentially immense consequences.
When short on personnel, the exposure to risk increases. This may lead to people getting hurt, businesses experiencing increased incidents of theft and vandalism, and an increase in stressful situations that quickly get out of hand, like a lost child, crowd control, or medical emergency.
It’s why it’s so necessary for security companies to do things like offer competitive wages for employees who put a lot at risk daily. This is one of many ways to help reduce churn in physical security roles as outlined in our guide.
In addition to speaking about wages, we cover common reasons for employee turnover and offer 10 ideas that can:
- Effectively help reduce your turnover rates,
- Increase employee engagement, and
- Retain your best physical security personnel.
Want to learn more? Download our latest guide, Top 10 Employee Retention Strategies for Security officers!
In 2000, Jeff joined Trackforce Valiant + TrackTik as a partner and took on the role of VP of Sales & Marketing. Before this, he successfully owned a computer supply company, which he later sold to OfficeMax. Throughout his tenure with Trackforce Valiant + TrackTik, Jeff has been dedicated to establishing the company as North America’s foremost provider of security management software.
In addition, Jeff has played a pivotal role in advancing the Valiant Partner Marketplace, the Security Executive Roadshow, and various client events. He is a frequent speaker at various security associations and is recognized as a leading figure and content curator in the security industry.
Moreover, Jeff also serves as the host and co-content creator of Thinkcurity, a dynamic platform revolutionizing education in the physical security industry. Through engaging content and profound thought leadership, Thinkcurity empowers individuals in all aspects of running a thriving security operation.
