Member Spotlight – Black Knight Patrol

Shela Borr, CALSAGA Ambassador Committee Co-Chair

The CALSAGA Ambassador Committee is honored to feature Black Knight Patrol (BKP) in this quarter’s spotlight, especially as the company celebrates its 10-year anniversary in the private security industry! Known for its innovative approach, transparency, and strong community presence, Black Knight Patrol continues to set a high standard for professionalism and leadership in security services across California.

Black Knight Patrol’s mission is rooted in providing safety and security through innovative technology and advanced training, with the goal of redefining excellence in private security. Their philosophy goes beyond traditional protection services, focusing instead on proactive solutions, accountability, and continuous improvement. This commitment has allowed BKP to adapt to increasingly complex security environments while maintaining trust with both clients and the communities they serve.

The organization is led by a highly experienced executive management team bringing together more than 80 combined years of industry experience (including a Regional Operations Manager with over 40 years in the field alone!). This depth of knowledge provides BKP with strong operational leadership, strategic foresight, and a practical understanding of the evolving demands placed on today’s security professionals.

Black Knight Patrol has been a proud CALSAGA member since 2019 and remains deeply engaged in advancing the association’s mission. CEO Manuel Jimenez is an active participant on the CALSAGA Ambassador Committee and currently also serves on the CALSAGA Board of Directors. His dedication to improving the private security industry through advocacy, education, and collaboration is widely recognized. From a personal perspective within the Ambassador Committee, Manny’s passion, leadership, and willingness to engage meaningfully with peers stands out. His commitment to bettering the industry is both genuine and impactful.

To the Black Knight Patrol team, CALSAGA represents accountability, integrity, and unity across the private security profession. The company values CALSAGA’s role in advocating for ethical operations, promoting professional standards, and fostering collaboration among security providers. This shared mission has helped BKP remain informed, connected, and prepared as the industry continues to evolve.

Looking ahead, Black Knight Patrol recognizes several ongoing challenges facing the industry, including workforce development, evolving regulations, rising operational demands, and increasingly complex security environments. Addressing these challenges requires more than individual effort, it requires a unified professional voice. Through CALSAGA membership, BKP is able to exchange best practices, stay informed on regulatory changes, and contribute to collective solutions that strengthen the industry while elevating professionalism statewide.

What truly sets Black Knight Patrol apart is its innovative mindset, dedication to community service, and transparent approach to operations, including its candid use of social media to educate, engage, and inform. Whether viewed as bold or unconventional, this transparency reflects BKP’s confidence in its values and its willingness to lead openly in a changing industry.

As Black Knight Patrol celebrates its 10th anniversary, the company stands as a strong example of what modern private security leadership can look like – innovative, engaged, ethical, and community-focused. CALSAGA is proud to highlight BKP and its continued commitment to advancing the private security profession.

MEMBER SPOTLIGHT – AEGS Eagle Guard Services, Inc.

Shela Borr, CALSAGA Ambassador Committee Co-Chair

The CALSAGA Ambassador Committee is proud to feature AEGS Eagle Guard Services, Inc. in this quarter’s Membership Spotlight. With a mission to provide unparalleled security solutions that not only protect clients but also bring them peace of mind, AEGS exemplifies professionalism, integrity, and innovation in every aspect of its operations.

Founded on the belief that security should be both proactive and personalized, AEGS delivers services tailored to the unique needs of each client. The company’s approach goes beyond protection, it’s about fostering safety, confidence, and trust in every environment they serve. Whether securing corporate sites, government facilities, or major public events, AEGS operates with the same unwavering commitment to excellence.

AEGS is a minority- and woman-owned security firm with a strong operational presence in Central Los Angeles and Southern California. Backed by a leadership team with more than 25 years of combined industry experience, AEGS offers a comprehensive suite of services including armed and unarmed site protection, roving patrols, event security, and rapid-response deployments. The company’s agility and scale allow it to mobilize 100 or more highly trained officers on short notice, ensuring consistent, dependable coverage across both the public and private sectors.

AEGS joined CALSAGA in April 2023, recognizing the organization’s vital role in providing education, advocacy, and resources to security professionals across California. As an active participant in the CALSAGA Ambassador Committee, AEGS is proud to contribute to the organization’s broader mission of elevating the standards of private security. “CALSAGA helps security companies provide education and resources not just for firms, but also for the officers on the ground,” shared AEGS leadership. “They fight for our industry, whether through legislative advocacy, BSIS collaboration, or guiding members through operational challenges. You’re never alone.”

Looking ahead, AEGS acknowledges that the security industry faces increasing complexity and change. As technology continues to reshape the landscape, from AI-driven surveillance to integrated access control systems, today’s professionals must balance traditional vigilance with digital awareness. Finding and retaining skilled personnel remains another key challenge, emphasizing the need for standardized training, career pathways, and professional development. Through CALSAGA’s training programs, policy advocacy, and networking opportunities, AEGS is equipped to navigate these challenges while maintaining operational excellence.

What truly distinguishes AEGS is its steadfast dedication to ethical standards and professionalism. The company’s leadership recognizes that in a world of evolving threats, the best security service is grounded in integrity and human connection. AEGS’s commitment to doing what’s right, for clients, employees, and the community, defines its reputation as a trusted partner in safety.

With its focus on innovation, service, and excellence, AEGS Eagle Guard Services, Inc. stands as a model of modern security leadership and a proud member of CALSAGA’s growing community of professionals committed to advancing the industry.

MEMBER SPOTLIGHT – POMONA VALLEY HOSPITAL MEDICAL CENTER SECURITY DEPARTMENT

Shela Borr, CALSAGA Ambassador Committee Co-Chair

The CALSAGA Ambassador Committee is honored to feature the Pomona Valley Hospital Medical Center (PVHMC) Security Department in this quarter’s Membership Spotlight. With a steadfast mission to safeguard the lives and property of patients, visitors, and associates, PVHMC’s Security team exemplifies integrity, leadership, and collaboration in the specialized world of healthcare security.

The department operates with a holistic approach to hospital safety by grounding themselves in their core values such as integrity, safety, productivity, leadership, ethical patrolling, collaboration, and teamwork. Their vision goes beyond presence and patrols; it’s about cultivating a secure and supportive environment for everyone who walks through their doors.

The department is led by a highly experienced management team including Jon Coleman, Manager of Compliance and Training; Willia Morataya, Manager of Operations; and Michelle Walsh-Fernandez, Director of Security. Together, they bring more than 60 years of combined experience to the organization, ensuring both operational excellence and strategic leadership.

PVHMC joined CALSAGA in 2024, following a recommendation from their external security assessor. That same year, Jon Coleman became an active member of the CALSAGA Ambassador Committee, representing the voice of healthcare security. The team values CALSAGA’s practical resources, training support, and professional networking, which they view as essential tools to support security professionals across all sectors.

Looking to the future, PVHMC recognizes significant industry challenges, especially those unique to hospital environments. Ongoing federal funding cuts paired with rising incidents of workplace violence, and new mandates like CA2975 (which mandates weapon detection and searches at public entrances by 2027), will require hospital security departments to become increasingly resourceful. Through CALSAGA’s training initiatives, advocacy, and shared expertise, PVHMC is better equipped to tackle these obstacles head-on.

What sets PVHMC apart is their consistent pursuit of excellence and innovation. In 2024, a team from their night shift was awarded the IAHSS Officer(s) of the Year Award after heroically saving two lives during a severe vehicle crash and fire on hospital grounds. Their four full-time K9 teams, trained in apprehension and explosive detection, further reflect the department’s advanced capabilities. Additionally, their security operation is frequently cited by external assessors as a regional best practice and benchmark for hospital security.

As one of California’s first nonprofit hospital security PPOs, PVHMC is also focused on raising the professional standard of the field. Their efforts to develop security as a viable and rewarding career path reflect their leadership and commitment to the broader mission of public safety in healthcare.

In every respect, Pomona Valley Hospital Medical Center Security Department embodies excellence in healthcare security, serving as a model of professionalism, innovation, and dedication to service.

MEMBER SPOTLIGHT – ARMOROUS

Shela Borr, CALSAGA Ambassador Committee Co-Chair

This quarterly edition of the CALSAGA Membership Spotlight is presented by our Ambassador Committee Co-Chair with the goal of introducing herself as the new author of our quarterly spotlight, aimed to focus on new CALSAGA member companies:

My name is Shela Borr, and I serve as the Director of HR at Armorous. I am also proud to be the co-chair of the CALSAGA Ambassador Committee, where I have the opportunity to highlight outstanding companies in the security industry. As I begin writing these spotlights for the Californian, I’d like to take a moment to introduce myself and share a little about the company I represent.

At Armorous, our mission is clear: to be recognized as the best security employer in California, with 1,000 officers by 2027. We believe that providing world-class security starts with taking care of our people, ensuring they have the resources, training, and support to protect what matters most.

Armorous is known for going the extra mile – not just for our clients, but for our employees as well. Our commitment to a world-class culture has earned us prestigious accolades including Best of North Bay Gold Award for Security, and the International Award for Excellence from the IMA – a recognition typically reserved for Fortune 500 companies.

Armorous has been a proud CALSAGA member for the past six years, and is aligned with the organization’s commitment to raising industry standards and fostering professional growth. As the security industry evolves, we look forward to overcoming upcoming challenges with CALSAGA’s guidance and support. Such challenges we are keeping an eye on include insurance limitations, HR and PAGA exposures, and evolving the role of security officers. Being a member of CALSAGA allows us to stay informed with industry trends, obtain educational resources that equip us with the knowledge to mitigate risks and operate with confidence, and navigate the legal aspects of a rapidly changing environment.

Armorous is delighted to be a CALSAGA member, and I am thrilled to highlight other companies in the industry throughout the year!