THE IMPORTANCE OF DE-ESCALATION TRAINING IN A POST-LOCKDOWN WORLD Tory Brownyard, Brownyard Group In early April, three women physically attacked a security officer at a Macy’s in Palo Alto, California. When asked to return stolen goods the women punched the officer in the face and the head and assaulted him with pepper spray. Similar situations … Continue reading The Californian 2022 Q2 – THE IMPORTANCE OF DE-ESCALATION TRAINING IN A POST-LOCKDOWN WORLD